FAQ

Do I bring my car to you?

No, as we are a mobile service, we can either come to your home or place of work.

How do you colour-match?

We use computer-assisted mixing to create paint to match the panel that is being painted, ensuring the best possible colour match…

What about metallic or pearl finishes?

Yes, we can match all metallic and pearl finishes.

Can you repair plastic bumpers?

We can repair both painted (colour-coded) plastic bumpers, textured plastic bumpers and other panels. We can fix most splits and cracks by welding the plastic, avoiding the expense of a new panel.

What else do you repair?

Vans, Lorries, motorbikes and even caravans have been repaired by us.

Will the repair be ‘as good as new’?

It will be hard to spot the difference, but no repair will be identical to an automotive factory finish, which can never truly be replicated. Therefore, no repair will ever be strictly ‘as good as new’. However we do aim to provide an excellent quality, hand-completed after-market repair. In normal circumstances our repairs are unlikely to be detected by a casual examination of the vehicle by an untrained observer unaware of the previous damage location.

Do you repair stone chips?

We provide a professional touch-up of stone chip damage. Particularly with metallic paints, this is a protective repair only, as a stone chips can remove substantial material from the finish. If a perfect repair is necessary, the only way to achieve it is stripping the affected bonnet back to bare metal, followed by an edge-to-edge re-spray. This tends to be a less economical repair option and touch-ups are the preferred repair method.

Do you guarantee your repairs?

Yes, all paint repairs are guaranteed for 2 years.

How do you accept payment?

We accept payment by cash or cheque (supported by an appropriate guarantee card and signature).

We aim to accept credit/debit cards payments in the near future.

How much will my repair cost?

It is difficult to price a repair precisely without seeing the damage, as the work and materials involved in a repair can vary greatly from one piece of damage to the next.

You can send us a digital photo of the vehicle damage via email (info@autopaintrepairs.co.uk) or we can provide a ballpark figure over the phone.

We are pleased to offer free, “we-come-to-you” estimates (when in your area) where we give firm price quotes.

Do you do insurance work?

Yes. We will need a faxed or emailed works authorisation from your insurer to proceed with any work. If you have been asked to collect quotes for repair work by your insurer, we will be pleased to assist.

Do you do complete resprays?

No, we offer mobile localised damage repairs, hence we do not offer complete resprays, but feel free to ask us for a recommendation.

When is the car ready to drive?

Your vehicle will be ready for ordinary road use and weather exposure immediately after we have completed the repair.

Is my vehicle insured while in your care?

We have full Motor Traders insurance policy. All vehicles in our custody or control for the purposes of our business are fully insured.

Contact Info

No 20% VAT to pay!